Assessor Resource
SITXADM001A
Perform office procedures
Assessment tool
Version 1.0
Issue Date: May 2024
This unit describes a fundamental administrative function for the tourism and hospitality industries and applies to the full range of industry sectors and environments. All manner of personnel are required to perform office procedures. For some it may be a key aspect of their job (e.g. for those working in an office environment) and for others an occasional task (e.g. for those working in a stock control environment or kitchen).
All personnel at all levels would apply this skill, but it does describe a basic operational function of minimal complexity.
This unit describes the performance outcomes, skills and knowledge required to complete a range of routine office procedures and activities, including writing simple correspondence.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
It does not cover specific financial skills which are found in other units such as SITXFIN001A Process financial transactions. Development of more complex documents and correspondence is covered in SITXADM003A Write business documents.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)